Lean Six Sigma
Training + Certification

Our Lean Six Sigma class trains attendees in the foundations and methods of Lean and Six Sigma how these can be applied in both product and services business to improve business results.  

Attendees are provided with practical techniques and tools that can be applied immediately in the workplace to analyze process and solve problems.  
At the end of the class, attendees have the option to take the exam for their Yellow Belt certifications.   

Topics Include:

• History and foundations of Lean and Six sigma principles

• Lean approach to process management and measurement

  • Lean process and tools for process evaluation and improvement

• Six sigma approach to quality management

  • Six sigma process and tools for quality evaluation and improvement

• Combining Lean + Six Sigma into the Lean Six Sigma approach

• Applying Lean Six Sigma to product and service businesses

• Certification test (optional)

Values Based
Leadership Training 

The need for strong, values-based leadership has never been greater. Hardly a day goes by without breaking news of yet another ethical or corporate scandal. And while the individuals themselves pay a high price for these failures, so too do the organizations that they work for. 

This course takes a hands-on approach for increasing awareness of this dimension of leadership, starting with the relationship between personal and organizational values, how leaders can insure that these values are reflected and reinforced in their interpersonal communication, influence and conflict management, and finally how to lead individuals and teams with the highest levels of integrity and values while still delivering results.      

As leaders in organizations, it is our responsibility to lead by example in all area including values, and model high integrity behavior expected. 

Topics Include:

• Values + Ethics in today’s organization

• Personal Values vs. Organizational Values: Alignment and reinforcement

• Interpersonal Values in the Organization: Communications, Power + Influence, Conflict Management

• Values Based Leadership of teams and individuals

• Building a Value-based organization

• Managing Values in a global environment

• Dealing with hot spots: Marketing, Finance/Accounting, HR

SCM
Basic Training

This training takes a “boot camp” approach to provide an accelerated introduction to the fundamentals of Supply Chain Management, and standard terms and concepts for communications with supply chain personnel.

Based around the SCOR model developed by the supply chain council, the training is based around the five areas of the supply chain (plan, source, make, deliver, and return), and takes a “big picture” approach that spans the entire end-to-end supply chain, from “the supplier’s supplier to the customer’s customer”. 

In addition, the training also deals with the front end processes of customer management and communication, and the back end topic of overall supply chain network integration and management.  

Topics Include: 

• The Integrated End-To-End Supply Chain Network model + approach

• SCOR Model: The five key focus areas of Supply Chain

  • PLAN: Linkage to company plan, SCM network design and linkage; Demand forecasting; Resource planning

  • SOURCE: Strategic sourcing; Supplier evaluations + management; Make vs. Buy decisions; Purchasing processes and controls, sustainability and ethics; global sourcing

  • MAKE: Production strategy + scheduling; operations management for quality, delivery, and cost; inventory; equipment + facilities

  • DELIVER: Global Locations; Transportation + warehousing; Customs and duty; Lowest landed cost analysis

  • RETURN : Customer service; Returns management; Reverse logistics; Supply Chain Integration + Measurement

• Customer Management: Commit management; Performance measurement and Customer Satisfaction